FM "hangs" when editing prices and/ or dates in Data Reg

[paulk]

Hi Mark

Occasionally when checking accounts in FM I will "drill down" from a report to the data register for a security in order to edit a price or date. Normally when I do this the data register will refresh pretty quickly and stay open until I hit the "done" button. Recently FM will intermitently close the data register without prompting. I then have trouble reentering the data register by "drilling down" from the report I have open. The program hangs until I close the report and reopen it. Any ideas as to what might be happening?

[Mark]

Hi paulk,

I'm not sure... Are you using the latest version, 12.9? Is there anything you can do in particular to reproduce the problem, or is it random?

[paulk]

Advisor ver 12.8. No, the problem is sporadic and random.

[Mark]

Hi paulk,

Please try with version 12.9. There was a bug fix in there. I don't think it would relate to this, but it would be good to eliminate as a possibility.

If it continues with 12.9, and you'd like me to try and reproduce it here, you can email me a *.FMB backup file, along with some instructions on how I may be able to reproduce it. If I can reproduce the problem here, then we can fix it.

[paulk]

Hi Mark

Downloaded the update, still having the issue.

Can you let me know where I can email the backup file to?

[Mark]

Hi paulk,

I've just sent you an email, so you can reply to that with the attachment and some instructions on how I can try to reproduce it here.