Problem printing

[juanipaiz]

When ever I try to print something I get the following messages. I have tried using diferent printers and I still get the same issue. I don't have a problem with any other program...

The Operation completed sucessfully

Failed to get required buffer size for printer's device mode

I am using latest version of FM 9.5 in admin mode, with Vista 64bit.

Thank you for your help

[Mark]

Hi juanipaiz,

We've had other reports of this same problem, but haven't been able to reproduce it here yet. It seems specific to Vista x64. If you reboot your computer, does the problem persist? If so, would you mind running a debug version for us? If this is something you can consistently reproduce, even after rebooting, we can send you a version that will log a little more information, to help us identify the source of the problem. If you're interested, please try re-booting, and if the problem persists send us an email. You can contact us by email here:

http://www.fundmanagersoftware.com/email.html

We'll reply to your email with a debug version, and some instructions.

[OnYourOwn]

Have the same setup as juanipaiz and get the same error messages, but error only occurs when running as administrator, not otherwise. Hope this helps you to resolve.

[Mark]

Hi OnYourOwn,

Thanks for the tip.