Retrieval Problems

[Bosox13]

I am trying to retrieve Vanguard transactions. I keep getting the error

Post HttpSendRequest
WinInet error code: 12002
Message: The operation timed out

I have unistalled and reinstalled in C:Program Files(x86)

I have a backup of the program/investments under OneDrive Folder, but didn't want to delete that data bc I have used program for 10 years, and have alot of time in those files. I am hoping that you can tell me what to do without losing my data

Thank you

[Mark]

Hi Bosox13,

The problem is not with your computer or Fund Manager. It is a known issue with Vanguard's OFX server not working for quite a while now. You can read more about the history of this issue in this thread:

viewtopic.php?p=27353#p27353

and there is a documented workaround for this issue here:

https://www.fundmanagersoftware.com/faq_vanguard.php

If you want to help, you can call Vanguard and tell them how important it is to you for them to fix this issue.