Thanks for the amazing support

[iwik]

Hi Mark,

One of the things that impressed me with FM when I evaluated it a number of months ago, was the level of support you provided to users, and was one of my primary considerations when deciding to proceed.

I am sure all your users will agree that the quality and timeliness of the support you provide is incredible. I am struggling to think of any other organisation I have dealings with, in any business whatsoever, that even comes close. Getting a response to a couple of queries over the weekend, well outside business hours (and when it should have been well past your bedtime!), was totally unexpected. Just make sure you do have a holiday from us occasionally.

We all find it easy to complain when things are less than what we expect, but its great to be able to acknowledge when things go the other way.

Best regards

Andrew

[Mark]

Hi Andrew,

Thanks for the very nice note, I appreciate it. Glad you've found the support helpful.

[paulk]

Andrew

I gotta agree with you 100% on this. FM support is fantastic. The program is top notch as well - great prgram for a small RIA firm like mine, awesome support, sweet price - it's all good.

[Ivan]

Ditto,

I switched to Fund Manager from Investment Account Manager. FM is in almost all ways a better program and Mark's support is terrific.

Ivan

[aviator]

Andrew, thanks for acknowledging what we all feel -- that FM is a superior product and Mark's responsiveness is unbelievable. This company should be a case study on how to run a business: Create a quality product, price it fairly, offer superior support and customers will be a path to your door.

Mark, I sincerely hope the path to your door is well-worn.

[CeSinge]

Agreed. "+1" for the support!