Problem with Vanguard downloads

[PWatson]

I'm having problems retrieving from Vanguard on several accounts. It states that the account number is not available for this user name and password, and then presents a list of numbers that is says are available. The account numbers that are being rejected are valid and have retrieved previously. Help.

Phil

[Mark]

Hi Phil,

Maybe something at Vanguard changed for these accounts? If you're getting that error, then Vanguard is reporting that this account number is not available under the username/password you're connecting with. I would suggest contacting Vanguard, and checking what username/password you should be using for the account number in question.