Inconsistent Prices

[Ron Myers]

I have some bonds and I find that at times prices are downloaded and at times they are not. At times the prices are like normal bonds with a price of 98-110. At other times the prices are about 1.00. Today the prices came in at 11, which greatly surpised me. I am getting tired of correcting prices. Can you explain what might be causing the problem? The portfolio valuation swings wildly because of these errors. I've tried not pricing the bonds, but at times prices seem to be downloaded anyway.

[Mark]

Hi Ron,

Did you check that the erroneous bonds are set to retrieve from Finra Bonds? That is the only server offering bond prices that I'm aware of. You need to record the CUSIP for the symbol to retrieve bonds from Finra.

Are you saying that sometimes you retrieve a quote for a given symbol from Finra and it retrieves okay, and other times when you retrieve that same symbol still from Finra it is incorrect? If so, can you give me an example symbol to test?