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No price updates anymore

Questions about updating prices or transactions in Fund Manager

Postby StefanE » Wed Apr 10, 2024 4:37 am

Hi,
Price updates haven't worked for a few days on my FM installation. Therefore, I have updated to FM 2024.18.2, Quote Module 598, Transaction Module 268 today, but prices are still not updated apart from one single update from YAHOO-REALTIME server.
StefanE
 
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Postby Sterling Silver » Wed Apr 10, 2024 4:54 am

Hi Mark,
Same here, no price updates from Yahoo UK & Ireland today.
Rgds
Sterling Silver
 
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Postby Gillyches » Wed Apr 10, 2024 5:26 am

Glad to know I'm not the only one... just a glitch, do you think?
Gillyches
 
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Postby Mark » Wed Apr 10, 2024 5:57 am

Hello,

All of the Yahoo servers appear to be working currently. If you're still having issues, please let me know what quote module, server, and symbol combination isn't working. The current quote module is 598, and you can find your version by using "Help / About...".
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
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Postby hill walker » Wed Apr 10, 2024 6:11 am

Hi
since this morning I have been unable to update any prices using the Yahoo server. worked fine 2 days ago.
Program Version = 2024.18.2
Quote Module Version = 598
Retrieving from server: (YAHOO-UK/IR)
Requesting: "TT", "DE", "syk", "pg", "nvo", "axp", "ssac.l", "vmid.l", "0P00015MD2.L", "navf.l", "sgln.l", "gbpusd=x", "srei.l", "iwfv.l", "sjpa.l", "0P0000SV4U.L", "ATT.l", "fgt.l", "ITPS.L", "rica.l", "myi.l", "INXG.L", "hicl.l", "trig.l", "agap.l", "beri.l", "av.l", "isf.l", "btc-gbp", "oci.l", "bbox.l", "cgt.l", "brsc.l", "pnl.l", "gld"
hill walker
 
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Postby Mark » Wed Apr 10, 2024 6:32 am

Hi hill walker,

Thanks for the help. I just tested TT from here using the same quote module and server, and it retrieved correctly here. If you right mouse click on only the TT investment, and choose "Retrieve Selected Price(s)", does it work if you update that by itself? If not, please email me both price retrieve logs (regular and detailed) from under "Help / Logs".
Thanks,
Mark
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Mark
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Location: Chandler, AZ

Postby Arrow » Wed Apr 10, 2024 6:59 am

YAHOO-ITALY is not working too from this morning.
Log file
" WARNING: Server used but did not update any prices: (YAHOO-ITALY)"

While Yahoo real time is working fine
Last edited by Arrow on Wed Apr 10, 2024 7:05 am, edited 1 time in total.
Arrow
 
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Postby Sterling Silver » Wed Apr 10, 2024 7:01 am

Hi Mark,
Quote module 598.
One of many, symbol JGGI.L independently or collectively doesn’t retrieve.
Sterling Silver
 
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Postby HMI » Wed Apr 10, 2024 7:02 am

Hi Mark,

I've been having problems with Yahoo! as well for the past 24 hours or so. The old trick of retrieving once while virtually in the US hasn't helped this time.

Log below for one sample stock and I'll attach the detailed log too.

Thanks.
Ian

Retrieve Started at 4/10/2024 13:58 UTC
Program Version = 2024.18.2
Quote Module Version = 598
Retrieving from server: (YAHOO)
Requesting: "MOH.F"
WARNING - Unable to update: "MOH.F" ((MOH.F) LVMH SE in Master Portfolio/stocks)
WARNING - Unable to update: "MOH.F" ((MOH.F) LVMH SE in Master Portfolio/stocks)
WARNING - Unable to update: "MOH.F" ((MOH.F) LVMH SE in Master Portfolio/stocks)
WARNING: Server used but did not update any prices: (YAHOO)
Could not update any investments
Attachments
intlog_debug.txt
(4.34 KiB) Downloaded 124 times
HMI
 
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Postby Sterling Silver » Wed Apr 10, 2024 7:16 am

mark
I have just updated prices from the Yahoo UK server by setting the VPN to USA. Without VPN or with it set to UK, no price update.
Any help?
Sterling Silver
 
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Postby HMI » Wed Apr 10, 2024 7:36 am

To clarify: as of today I can't retrieve from Yahoo either using a VPN with a US IP address (I tried two) or not using a VPN and thus revealing my location in Germany.

YAHOO-HISTORICAL is working, so I've still got a way to retrieve prices.
HMI
 
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Postby gbergou » Wed Apr 10, 2024 7:45 am

Yahoo cannot update any investments when connecting from Europe.
gbergou
 
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Postby Mark » Wed Apr 10, 2024 9:15 am

Okay, thanks for the help and information. We’ll investigate.
Thanks,
Mark
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Mark
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Postby pitoopradl » Wed Apr 10, 2024 5:27 pm

I'm trying to update prices for say BNS.TO (Bank of Nova Scotia, Toronto) from Yahoo server. Will not work if you select "Retrieve Selected Price". It works if you select "Retrieve Selected Historical Price". I have the latest updates. It all worked fine yesterday. Thanks for looking into this.
pitoopradl
 
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Postby Mark » Wed Apr 10, 2024 6:33 pm

We see the same issue. The Yahoo servers are not working when accessed from Europe. The Yahoo servers remain functional outside Europe, so a temporary work-around is to use a VPN.

The Real-Time and Historical servers are still working, even from within Europe.

We hope to release an update soon with some solution for Europe and the current Yahoo servers. Please check under "Help / FM on the Web / Check for Updates..." for the latest status (scroll down to the Yahoo section).
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
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