Vanguard Transactione Retrieve Error

[RonB]

My Vanguard retrieve is not working today although it was working after the recent fix. I hadn't tried it again for several weeks. Using v 2022

[m4boys27]

I also got an error during Vanguard transaction retrieve today. The error log includes the following message:
<P>We're sorry. The page you requested could not be found. If you used
a bookmark or a favorite place to access this page, the link is no longer
effective. Please go to the <A HREF="http://www.vanguard.com">Vanguard homepage</A>
and navigate to the desired page.</P>

[dellwo]

Working fine for me

[Mark]

We released an update yesterday to address this change at Vanguard. Transaction module 272 should fix this. You need to be using FM 2024 to be receiving free updates. From within FM 2024, select "Help / FM on the Web / Check for Updates..." and download the new module when prompted. You can verify what modules you have under "Help / About...". If you still have problems once you have transaction module 272 installed, please let me know.

[m4boys27]

It's working now for me Thanks for the quick update!

[jlfaber]

Is anyone seeing a recurrence of this error? MoneyDance users had been seeing the error until this past weekend (when we applied the fix from transaction module 272 -- thanks Mark!) but now, as of mid-day today (2/18) it's back again. Curious if FM users are seeing the same issue.

[quercus]

It's not just you. My transaction retrieves are failing currently, but were OK over the weekend.

[Mark]

Yes, I see this same problem again too... Quicken seems to still be working with Vanguard though. We'll probably need some help from Vanguard to explain why they aren't accepting valid OFX requests from Fund Manager.

In the mean time, we have instructions for downloading an OFX file from Vanguard here. This single downloaded OFX file can contain all your accounts, and be used for both importing transactions as well as reconciling.

[CGB]

My Vanguard transactions are failing again since Tuesday, 2/28/25.

[LungDoc]

Vanguard transaction retrieval on the fritz again. Any hope that Vanguard will resolve this?

[Mark]

Yes, the same Vanguard issue is back, and unfortunately we can't fix it without Vanguard's help. We don't have a contact at Vanguard, so I don't have any more information to share. If you'd like to try and help get it resolved, please call Vanguard and complain. Ask them to fix their Open Financial Exchange (OFX) server, such that it will work with Fund Manager. It is currently returning a 302 Security Redirect response to a valid OFX request, which is what it was doing the first time this problem started.

In the mean time, we have instructions for downloading an OFX file from Vanguard here. This single downloaded OFX file can contain all your accounts, and be used for both importing transactions as well as reconciling.

[dtd]

This may be pertinent information about this situation. Link is a post I made in a Moneydance thread about this exact issue (i.e. cannot download OFX via direct connect due to a redirect situation)

https://infinitekind.tenderapp.com/disc ... t_63357812

Mark, any thoughts you have on this link information are appreciated.

[Mark]

Hi dtd,

Thanks for sharing that information. It appears Vanguard has now also stopped working with Quicken. I tested this in Quicken also, and it isn't working with Quicken for me either now, although it was at the time this problem re-surfaced earlier this week. Maybe this is good news, as now Vanguard will need to make some corrections to their OFX server.

Who knows what is going on inside Vanguard and with their OFX server. Hopefully whatever they do to correct it for Quicken will also restore the ability for other products like FM/MD to continue working also.

[dstern54]

I am again have the error. Again I sent a message to Vanguard asking to forward my complaint to the IT department.

DaveS

[Bsrr]

I will send in a request again as well. Hope it helps.