Charles Schwab missing ACCTINFORS

[brookwood]

For some reason I can't download transactions from Charles Schwab Brokerage for a new account.. Have no problem downloading from other accounts at Charles Schwab. Tried repeatedly over past 2 weeks same message. This is the log

OFXHEADER:100

DATA:OFXSGML

VERSION:102

SECURITY:NONE

ENCODING:USASCII

CHARSET:1252

COMPRESSION:NONE

OLDFILEUID:NONE

NEWFILEUID:NONE



<OFX>

<SIGNONMSGSRSV1>

<SONRS>

<STATUS>

<CODE>0

<SEVERITY>INFO

<MESSAGE>SUCCESS

</STATUS>

<DTSERVER>20180701204438.780

<LANGUAGE>ENG

</SONRS>

</SIGNONMSGSRSV1>

<SIGNUPMSGSRSV1>

<ACCTINFOTRNRS>

<TRNUID>23135-FM7-20180701204438.780-780

<STATUS>

<CODE>2000

<SEVERITY>ERROR

<MESSAGE>General error

</STATUS>

</ACCTINFOTRNRS>

</SIGNUPMSGSRSV1>

</OFX>

[Mark]

Hi brookwood,

As you can see in the log, Schwab is reporting some "General Error", which isn't too helpful. This is something Schwab will have to investigate/fix. It may also be that since your account is new, they just haven't set it up on their OFX server yet.