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tried to purchase version 11

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Postby vincekys » Sun Apr 17, 2011 7:50 pm

I spent a half hour trying to upgrade. even had my license key resent by email - successfully. Perhaps the next version could include a simple way to purchase version 11
vincekys
 
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Postby Mark » Mon Apr 18, 2011 9:42 am

Hi vincekys,

Sorry about the troubles. We do want to make this part as easy as possible. What was the specific problem or error you were getting?

If you were getting an error about your current license not being recognized, please note you only need to enter the license "name" and "serial number", and not the "key" part. The "name" is case sensitive, and must be entered exactly as emailed to you. I've also just now emailed you a link you can use that will take you to the order form, and pre-fill that license information. If you still have troubles, please let me know.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
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