swissquote not updating

by **alpappy** » Fri Nov 27, 2020 8:22 pm

Hi Mark
I cannot get updated prices from swissquote onFM but the website is working Any reason?
Thanks
alan

by **alpappy** » Fri Nov 27, 2020 10:06 pm

Retrieve Started at 11/28/2020 05:05 UTC
Program Version = 2020.16.4
Quote Module Version = 557
Retrieving from server: (SWISS QUOTE)
Requesting: "GALE"
WARNING - Unable to update: "GALE" (GALENICA in Master Portfolio/ALANS HOLDINGS/JB01/FIF ALAN)
WARNING: Server used but did not update any prices: (SWISS QUOTE)
Could not update any investments

this is the log

by **alpappy** » Sat Nov 28, 2020 1:10 pm

I deleted FM and did reinstall and of 557 module still does not update
thanks
alan

by **Mark** » Sat Nov 28, 2020 1:42 pm

Hi alan,

I see the same problem, and have investigated some, but will need some more time to investigate.

by **alpappy** » Sun Nov 29, 2020 2:11 pm

Can it be fixed I cannot get these quote from Yahoo at all
thanks
alan

by **Mark** » Sun Nov 29, 2020 2:59 pm

We are working on it...

by **alpappy** » Mon Nov 30, 2020 12:51 am

Will you be able to fix it or is there another service for Swiss shares in CHF
thanks
alan

by **Mark** » Mon Nov 30, 2020 9:02 am

Hi alan,

I'm not sure yet. We're still working on it, but haven't been able to figure out the problem yet. I'm also not sure if other servers offer Swiss quotes. Have you tried WSJ or Financial Times? For links to all our supported servers, see:

https://www.fundmanagersoftware.com/intrtv.html

by **Mark** » Mon Nov 30, 2020 9:40 am

Hi alan,

We have figured out how to fix this server, but it will require an update to the main program, and not just the quote module. We plan to do this, but we may wait for a release until we finish some other updates that are in progress now (Schwab's FDX support), so we can release everything at once. I am hopeful we can do this within a week from today.

by **alpappy** » Mon Nov 30, 2020 11:34 pm

Its come at a bad time for me as I am doing books and cannot get numbers I need I have over 20 swiss stocks Can you do a small patch for the time being
thanks
alan

by **Mark** » Tue Dec 01, 2020 9:10 am

Hi alan,

The code is in the middle of being changed. We will provide an update as soon as we can.

by **alpappy** » Fri Dec 04, 2020 2:03 am

Hi Mark I cant get the quote on any other server in CHF Are you nearly ready to release the updates
Thanks
alan

by **Mark** » Fri Dec 04, 2020 8:38 am

Hi Alan,

Yes, we are close. The original time frame given is still accurate.

by **Mark** » Sat Dec 05, 2020 11:59 am

Hi Alan,

FM 2020.16.5 is now available, which fixes the Swiss quote server.

by **alpappy** » Sat Dec 05, 2020 12:03 pm

HI Mark Thanks you are a star Saved my life.....
Just this quote failed for some reason
Retrieve Started at 12/5/2020 19:00 UTC
Program Version = 2020.16.5
Quote Module Version = 558
Retrieving from server: (YAHOO-SPANISH)
Requesting: "NESN"
WARNING - Unable to update: "NESN" (NESTLE in Master Portfolio/ALANS HOLDINGS/JB01/FIF ALAN)
WARNING: Server used but did not update any prices: (YAHOO-SPANISH)
Could not update any investments

Not sure why Does this mean that all my old backups cannot be used in the new version
Best wishes
alan

swissquote not updating

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