Can't get price updates from Morningstar Funds

[osinv]

Hi, I have been tracking over 100 mutual funds for the last few years from Morningstar-Funds but price retrieve doesn't seem to work from this source in the last few days. I have decided to change symbols and move to the Financial Times to get updates for my key funds but before I change all of them I wanted to check if anyone is having the same issue from Morningstar and has found a way to sort it out. I have the latest 569 Quote Module Update.

Thank you for your help,

Oscar

[Mark]

Hi Oscar,

Yes, the Morningstar Funds site recently changed, and currently is not working. We will be releasing a fix, but now only funds available on morningstar.com will be available with this server. If you can find your quotes on morningstar.com, then you might want to wait for the update. You can check on the status of all the servers, and get updates when available with "Help / FM on the Web / Check for Updates...".

[Mark]

We've just released quote module 570 which restores functionality to Morningstar - Funds. This server now only offers mutual fund quotes that you can find on morningstar.com. Use "Help / FM on the Web / Check for Updates..." to download the updated module.

[osinv]

Thank you very much Mark, it's working with the new version.

Oscar

[John Davies]

Morningstar still not working for me. It was working a couple of weeks ago. I'm using module 572. Retrieve produces the message below. Can anybody help?

Code: Select all

Retrieve Started at 7/2/2022 11:12 UTC
Program Version = 2022.17.2
Quote Module Version = 572
Retrieving from server: (MORNINGSTAR-FUND)
   Requesting: "GB0007698847", "GB00BF155811"
      WARNING - Unable to update: "GB0007698847" (Janus Hndrsn GlobTech ISA in Master Portfolio)
      WARNING - Unable to update: "GB0007698847" (Janus Hndrsn GlobTech ISA in Master Portfolio)
      WARNING - Unable to update: "GB0007698847" (Janus Hndrsn GlobTech ISA in Master Portfolio)
      WARNING - Unable to update: "GB00BF155811" (JuUKSSIncJ in Master Portfolio)
      WARNING - Unable to update: "GB00BF155811" (JuUKSSIncJ in Master Portfolio)
      WARNING - Unable to update: "GB00BF155811" (JuUKSSIncJ in Master Portfolio)
WARNING: Server used but did not update any prices: (MORNINGSTAR-FUND)
Retrieving from server: (MORNINGSTAR-UK)

[Mark]

The Morningstar - Funds server now only works with funds listed on Morningstar.com. If these are UK funds, please use the Morningstar UK server instead.

[John Davies]

Mark:
No - I tried that. Attached is what I get. I've double-checked the ISIN codes - they are definitely right. Then I tried the Financial Times server - worked perfectly. There's still a problem with Morningstar UK, though.
John

Code: Select all

Retrieve Started at 7/2/2022 12:53 UTC
Program Version = 2022.17.2
Quote Module Version = 572
Retrieving from server: (MORNINGSTAR-UK)
   Requesting: "GB0007698847"
      WARNING - Unable to update: "GB0007698847" (Janus Hndrsn GlobTech ISA in Master Portfolio)
      WARNING - Unable to update: "GB0007698847" (Janus Hndrsn GlobTech ISA in Master Portfolio)
      WARNING - Unable to update: "GB0007698847" (Janus Hndrsn GlobTech ISA in Master Portfolio)
WARNING: Server used but did not update any prices: (MORNINGSTAR-UK)
Could not update any investments

[Mark]

Hi John,

With this server you don’t use the ISIN. Instead you use the ID value from the URL. Please see:

https://www.fundmanagersoftware.com/int ... ingstar-UK

[John Davies]

Err, ok, Mark. But it worked quite happily with the ISINs until a few weeks ago. Why has it suddenly changed?
Regards
John

[Mark]

Hi John,

The Morningstar - Funds server changed. We released an update. Now that server only supports funds listed on Morningstar.com. For other funds you can use the country specific Morningstar server, and enter the symbols as documented on the page I sent.

[John Davies]

Ok, Mark, now I understand. Thanks.
That's really irritating of Morningstar. Having an ISIN was useful - a common code which everybody understood and listed. Now MS have introduced a proprietary "Fund ID" which only they know, despite the fact that each fund's own page shows the ISIN, but not the Fund ID! I had to paste the ISIN into MS's Search function so it took me to the fund page, then I could copy their Fund ID from the URL...
Ridiculous!
Thanks again.
John