Schwab Bond Redemptions

by **SteveP** » Fri Oct 14, 2022 5:06 pm

Hi Mark,
Is there any plan to fix the bond redemptions in a Schwab account transaction retrieval? They removed the bond in a transaction that gives the "share" price of the bond as zero so no cash is deposited. - Steve

by **Mark** » Fri Oct 14, 2022 5:11 pm

Hi Steve,

If you can send me the log file, and the specifics of the transaction in question, I'll take a look. For the log file, retrieve the account covering the date of the transaction, and then send the file from "Help / Logs / Transaction Retrieve (Raw)".

by **SteveP** » Tue Aug 08, 2023 4:52 pm

I'm still having trouble with this. I've captured screenshots as well as the log of the transaction. Is there a place I can upload these without posting them to the board? - Steve

by **Mark** » Tue Aug 08, 2023 5:01 pm

Hi Steve,

I've just emailed you, so you can respond to that with the log attached.

by **Mark** » Wed Aug 09, 2023 7:19 pm

Hi Steve,

Thanks for the transaction log. I see the same issue, and we'll get this fixed.

by **SteveP** » Sun Oct 15, 2023 2:36 pm

Mark can you comment on the status of this bug? I just upgraded to 2024.18.0 and the same problem keeps happening. Email me if you want the screenshot and log file entry. - Steve

by **Mark** » Sun Oct 15, 2023 3:01 pm

Hi Steve,

This was fixed supposedly:

"Updated FDX transaction (Schwab) parsing to better handle maturing bonds"

so if it is still happening with FM 2024 please do email me a screenshot, and the transaction retrieve raw log file right after a retrieve.

by **SteveP** » Mon Nov 20, 2023 8:15 pm

Sorry for the delay. Just sent the register and log via email. - Steve

by **Mark** » Mon Nov 20, 2023 10:11 pm

Hi Steve,

Thanks, received it fine. I'll take a look, and get back to you.

by **Mark** » Mon Nov 27, 2023 9:43 am

Hi Steve,

I replied directly to your email, requesting some more information.

Schwab Bond Redemptions

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