completely ruined FM and can't fix it

[tomseeley]

I've really messed up this time! I forgot NOT to change file structure in Windows and FM now can't find any of my data files where it thinks it should look. They are now on a flash drive, but FM got so messed up trying to find files where it thought they were after I messed up my file structure in Windows that it now just stalls on "cant find..." and no matter what I try (skip all files... etc) and I tell it to cancel, it gets as far as trying to calculate report data and then cancel that it stalls so badly the whole computer is frozen and I have to shut down with ctrl-alt-del.

I tried uninstallling and reinstalling FM but it only gives me an unlicensed trial version and I cant remember how to just tell it to go to the flash drive and open all the investments there. If I could get my investments into it at all I'd just recreate all my portfolios but I can't.

Pls suggest what to do.

[Mark]

Hi tomseeley,

When you start FM, it will automatically try to re-open your last portfolio file. If you get a message about missing investments and want to just skip all these warnings, choose the option:

"Skip opening all missing investments"

and that should get you back to a screen where you can start working again.

I'm not sure what changed, but you might want to try restoring a backup (*.FMB) using "File / Restore...". FM makes automatic backups, and you can find where these are located by looking at "Options / General Preferences... / Data".

If you know where your investments are, and want to open them from there, you can either specify this location in the "Change Investment Location" dialog that you get prompted with during portfolio opening, or you can use "File / Open Investment(s)...".

[tomseeley]

Thanks. I finally found how to request my license key so I put that into the unlicensed reinstalled version and got that started. Then I just deleted all the old portfolios and rebuilt the four I need using my preferred structure. I'm good to go.

But I'm curious what "insufficient memory" means or what causes it. Just curious. But it isn't in the help file, as near as I can tell, so I thought I'd ask. When it occurred for me, it seemed that was when everything on my computer--and I do mean everything--froze completely, requiring me to use ctrl-alt-del to start over from scratch.


Thx again.

Tom

[Mark]

Hi Tom,

If you get an insufficient memory error this is usually a pretty bad thing... It just means FM tried to allocate more memory from the OS, and it was denied. If this is something that you're still seeing, please let me know.