Missing some symbols; how to go back in time to recover

[cah1942]

I have lost about 8-10 symbols from my portfolios including all of the details that showed the makeup of events since original purchase. I recall that Mark helped over the phone when this same thing happened a couple years ago. Does anyone know the cause of this and i need help from Mark to retrieve this data.

[Mark]

Hi cah1942,

How are you determining they are lost? Did you ever receive any error messages, or close some investments? Can you try turning on "View / Hidden Investments/Portfolios" to see if that helps?

[cah1942]

I did not get any error messages. The first thing i did was open View/Hidden Investments. Found no indication that the missing investments were there. Chuck

[Mark]

You can either re-open the investments or restore from a backup. To open an investment, right click on a sub-portfolio, and choose "Open Investment(s)...". To restore, use "File / Restore..." and pick a *.FMB file from before the problem started. If you open the investment file (*.dat) and get a message about it already being open, then you know it is already there, and maybe you're just not seeing it for some reason.