Re: Transaction update failure

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Posted by Mark on February 26, 2007 at 15:49:54:

In Reply to: Re: Transaction update failure posted by Glenn Hall on February 26, 2007 at 13:22:22:

: Hi Mark,

: It is my hope that I can explain this to your understanding. The transactions repeatedly show up in the Preview dialog but do not update or clear. After working with the problem I have concluded that the problem is not created by your software but lies with the brokerage account. I have manually posted the entries in the correct accounts and reconciled for the year 2006 resulting in balanced accounts for the year of 2006. The reconcilation would show balanced but the next time you used the update transactions there would be the same entries to be downloaded.

: By setting the date of transaction retrieves to a date 01/01/2007 completely removes the problem from the current posting. The problems showed up at the change over of the 2006-2007 year. The brokerage firm, TD Ameritrade, was going through a merger period and evidently there were problems of the accounting procedures as these accounts had corrections posted to them in all of the accounts involved. I again refer back to the above TYPE reference. There are other problems, such as not posting the interest earned on the Money Market account as a downloadable event.

: I think Murphy somehow or other got involved with "If it can go wrong, it will"

: Thanks for bearing with me.

: Glenn

Hi Glenn,

Thanks, I understand. If a transaction shows up in the "Preview" dialog, but isn't getting imported, something sounds wrong. If you'd like me to investigate this, please send me the "ofxretr.txt" file right after a retrieve where you experience this problem. Please send this as an attachment, so it retains the proper formatting. Please also mention a specific transaction I should look at, that isn't getting into the Data Register.

Thanks,
Mark
--
Fund Manager - Portfolio Management Software

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