Re: 3 funds out of 11 never update

[ Message Board ] [ Archives ] [ Search ]

Posted by Mark on November 25, 2006 at 12:52:04:

In Reply to: Re: 3 funds out of 11 never update posted by Robert Lewis on November 25, 2006 at 12:40:48:

: : : I have 11 funds that I have had for years. In the last 3 or 4 months, I have 3 specific funds that don't get updated by the program. When all the other funds have been updated, I go to finance.yahoo.com, enter the same fund symbol that Fund Manager has, it finds the correct fund, and shows the price change. It is always the same 3 funds. What could be the problem?

: : Hi Robert,

: : Can you check what quote server you're using to update these funds? Please go to "Investment Properties... / Internet Retrieve" to see the quote server. If it is the default quote server, please let me know what you have that set to. (Options / Internet Settings...). Also, can you give me an example of one of the ticker symbols that is not updating? Finally, please let me know the version of the quote retrieve module you're using (Help / About...).

: : Thanks,
: : Mark
: : --
: : Fund Manager - Portfolio Management Software

:
: Hi Mark,
: Normally the Quote Server is set to PC Quote. I have changed it several times to try to find a workaround; to Yahoo, Quicken, and CNN. The problem does not change. The 3 funds I have to update manually are: VWNDX, VBMFX, and SLASX. Personal version 6.7.344. I hope you can figure it out.

: Thanks,
: Robert Lewis

Hi Robert,

PC Quote has recently changed, so it isn't currently working with any version of Fund Manager. However, I did verify that I could retrieve all 3 of these symbols using Yahoo with the latest retrieve module (371). You are using retrieve module 344 with a 6.x version of Fund Manager. We are no longer providing free upgrades to the 6.x quote module. We are only making updates to the 7.x and 8.x versions of Fund Manager. If you want to use the latest quote module you would need to upgrade.

Thanks,
Mark
--
Fund Manager - Portfolio Management Software

Replies:

• Re: 3 funds out of 11 never update Robert Lewis 13:34:10 02/18/07 (0)