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General questions about using Fund Manager that do not fit into any other forum.

Postby Mark » Sun Aug 02, 2015 11:13 am

Hi aviator,

So, on the Security tab, when you select your username, you see a check mark in the "Allow" column for all permissions, for both the "AppData" and "Roaming" folders?
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11586
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Location: Chandler, AZ

Postby aviator » Sun Aug 02, 2015 11:20 am

Hi Mark,

Yes, that is correct. However, the check mark under my username (for AppData and Roaming) is slightly grey vs. the check mark under my folder name (below Users and above AppData) which is completely black.

Don't know if that makes a difference but the check marks are distinctly different.
aviator
 
Posts: 419
Joined: Thu Jul 09, 2009 4:47 am

Postby Mark » Sun Aug 02, 2015 11:47 am

Hi aviator,

Those permission check marks are the same on my system. Black at the user level, but gray at the AppData level. I don't know why. I'm guessing because the folder is hidden.

Since it sounds like your permissions are set correctly, maybe something else is going on... Are you running any additional anti-virus type software that could be blocking FM somehow?

You could also try the experiment of creating a new user with admin rights, installing FM under that user, and doing a price retrieve. That will help determine if the problem is specific to your user or not.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11586
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

Postby aviator » Sun Aug 02, 2015 5:53 pm

Hi Mark,

Thanks for trying to help with this.

Regarding anti-virus software, not running anything.

I did create another profile with admin privileges, to try to change the admin rights. Did not attempt to install FM under that profile. Quite honestly, I'm a little nervous about re-installing FM. I rely heavily on your software and I'd rather run it as an admin than totally screw things up as to render is unusable.

I'm willing to give you access to my computer so we can troubleshoot this. Are you available this week so we figure this out?

Thanks,
aviator
 
Posts: 419
Joined: Thu Jul 09, 2009 4:47 am

Postby aviator » Mon Aug 03, 2015 4:36 am

Hi Mark,

I installed the latest version of Fund Manager, and it appears to have solved the problem. Thanks for your help.

One question: I recently bought extra cloud storage from Microsoft's OneDrive, previously had Google Drive. I store FM data on OneDrive as an extension of a local drive. In other words, when I launch FM, data is retrieved from the cloud. I also backup my files to the cloud. I don't recall having to change any settings within FM to have it point to the cloud. Is this correct (or the recommended way to store data in the cloud)?

Thanks.
aviator
 
Posts: 419
Joined: Thu Jul 09, 2009 4:47 am

Postby Mark » Mon Aug 03, 2015 7:31 am

Hi aviator,

Excellent, glad you solved that problem.

You can verify your data location by using "File / File Operations / Set Data Location...". You can also look at where your backups are set under "Options / General Preferences... / Data".
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11586
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

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