Questions on using, creating, or understanding data in Fund Manager reports.
by John Lea » Fri Mar 05, 2021 2:34 pm
I have been having problems setting up and saving templates. At times I could customize and save a template but could not recall it even though it was in the template list. Yesterday I thought I got it to work but then today it went strange again.
FM and the data are in the cloud and I notice that when closing the program it indicates "not responding" for some seconds and then closes so I thought I wasn't giving things enough time to load a template or a change. (They did switch pretty fast when i thought things were working though.) Oddly enough, before I thought I had fixed things, the template that I could not call up would load on program restart.
Today I had a similar problem with added features and am attaching pictures of the PE and Properties box.
I am a completely baffled and if it is an upload/download problem I would be happy to bring it all down to my computer and back up like the old days if moving all down to the PC is straight forward and easy.
- Attachments
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- PE template 2.JPG (176.77 KiB) Viewed 4785 times
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John Lea
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by John Lea » Fri Mar 05, 2021 2:42 pm
Looks like only one picture went but it has the info. The other was the same without the properties box.
I just looked at FM with the same template but different investment and it too was weird but while I was looking at it the template changed and looked fine. I suspect it is a speed issue and I template that I called on earlier arrive while I was typing the first message.
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John Lea
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by John Lea » Fri Mar 05, 2021 3:10 pm
On further review, I called up a new template and waited a few minutes and it did not arrive. I closed the program and reopened it. The template arrived when the program loaded. That would be awkward to do each time I switched templates
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John Lea
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by Mark » Mon Mar 08, 2021 10:54 am
Hi John Lea,
It should not matter whether you're using portable/cloud mode or not. When you switch templates, what exactly happens? Do the column labels change, but the data isn't updated, or is showing N/A, or is from a different column?
Can you try this:
1) Make a backup, using "File / Backup...", and save it somewhere. 2) Delete all your templates using "View / List Columns... / Template... / Edit Template List... / Delete". 3) Re-create two of your templates.
If you now switch between these 2, does it work?
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Mark
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by John Lea » Mon Mar 08, 2021 11:26 am
I will give that a try.
Sometimes when I switch templates nothing happens. Other times it will change a template once but not again. Almost always it will bring up the template when I restart the program.
I noticed on one or two occasions that the data appeared to belong to another template.
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John Lea
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by John Lea » Mon Mar 08, 2021 11:50 am
I deleted all templates (about 6) and then added two new ones. No problems adding them but I could not switch back and forth between the two. In addition, I could not resize the column widths. They would drag ok but pop back to the original setting.
The program still takes a while to shut down (not responding) and when I restart loads the template I requested before shutting down but did not get.
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John Lea
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by John Lea » Mon Mar 08, 2021 11:50 am
I deleted all templates (about 6) and then added two new ones. No problems adding them but I could not switch back and forth between the two. In addition, I could not resize the column widths. They would drag ok but pop back to the original setting.
The program still takes a while to shut down (not responding) and when I restart loads the template I requested before shutting down but did not get.
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John Lea
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by Mark » Mon Mar 08, 2021 1:35 pm
Hi John,
1) What version of FM are you using? 2) If you repeat that exercise, and just add 1 simple column, does that work? I'm trying to understand if it is some specific column you're choosing that is causing the problem.
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Mark
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by John Lea » Mon Mar 08, 2021 2:30 pm
I am using 2020.16.7.100 Quote 561 Trans 243
I will do what you suggest. I did notice that I can customize the view (and maybe save it) but I can't recall a saved template without restarting the program.
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John Lea
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by John Lea » Mon Mar 08, 2021 2:42 pm
I may have misunderstood your request but I deleted the existing templates and saved a new one with the "Name" as the only column. I then created another template with 4 columns and saved it. I tried calling up the first one and failed.
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John Lea
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by Mark » Mon Mar 08, 2021 3:43 pm
Hi John Lea,
Why don't you give me a call. I'm not sure what is wrong, but would like to see the problem myself. We can do a quick web meeting. My number is (480) 705-0129.
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Mark
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by John Lea » Mon Mar 08, 2021 3:51 pm
I will try tomorrow but you may be overestimating my interweb abilities.
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John Lea
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by Mark » Mon Mar 08, 2021 3:52 pm
No worries, I can walk you through joining a meeting.
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Mark
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by John Lea » Tue Mar 09, 2021 3:16 am
I seem to be able to change the columns as needed and am not a big user of the templates in any event. I am ok and won't be taking up any more of your time. I appreciate the help.
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John Lea
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by Mark » Tue Mar 09, 2021 7:11 am
Okay, let me know if you change your mind and want to investigate further...
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Mark
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