Retrieval

[4Profits]

Mark, For years I have been able to retrieve from E-Trade and Fidelity, multiple accounts each. I installed the latest update to Fund Manager yesterday and now All I get is failed for all accounts. Checked passwords and user ID's in program and they are correct. Any ideas.
Jim

[Mark]

Hi Jim,

What is the error message when they fail?

Can you retrieve prices okay?

[4Profits]

Mark
Failed to retrieve portfolio
Broker: E*Trade
Account Number: xxxx-xxxx
User ID: xxxxxxxxxxxx

I can retrieve prices, historical prices and FM does it's auto retrieve of prices.

I get the above error for all 2 of 3 E-Trade accounts all 5 of my Fidelity accounts
are no longer giving an error and I went back a month and they work fine.

Jim

[Mark]

Hi Jim,

After you retrieve one of the failed accounts, what does it show in the log at:

Help / Logs / Transaction retrieve (raw)...

?

[4Profits]

By the time I got back to try it fixed it's self. I did not do a thing. Sorry for the trouble, but it did it for two days.
Jim