The Fidelity website page for Open Positions when for example a mutual fund is expanded showing tax lots, Fidelity inaccurately treats dividend distributions that are immediately re-invested as having a zero cost basis. The customer rep indicated that their supervisor said that most clients are not concerned about cost basis in an IRA. My reply was that if you don't have accurate cost basis you don't have a chance of having accurate performance tracking and are hampered in making decent investment decisions. My question is does anyone have a quick workaround to make sure that one's FM sub-portfolio matches the Fidelity website information?
While I am new to FM, in general I trust it and trust my manual entry of various transactions. Since my total number of shares matches Fidelity and total current value matches, I am in reasonably good shape overall. Because of the differences in cost basis, Fidelity overstates the gains (which I guess is in their favor as it makes for erroneously happy IRA customers).
My hunch is that I will just have to live with this Fidelity insanity and use a calculator now and then to do a thorough reconciliation. Alternatively I could stop automatic dividend re-investments, let them go into my cash account, and then make an actual purchase quarterly when I rebalance the portfolio. Setting up a bunch of portfolios with FM from three different brokerages makes it clear to me that many of the brokerages make some pretty poor choices that do not serve customers! By contrast I am quite pleased with most of the choices that FM has made and its receptivity to feedback and suggestions.