Re: Price retrieve problem

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In Reply to: Re: Price retrieve problem posted by Michael on August 10, 2003 at 10:08:18:

: Mark, The firewall is Dell Security Center by McAfee which came with the computer. I disabled all firewall components and rebooted but to no avail. Everything was ok until I did the Microsoft update which applied several security related patches. I found the following fix on the MS site. I did apply the 328310 update along with several others before the problem started. From the fix described below, is it possible that could be the problem?

: 814995 - Some Program Compatibility Fixes Stop Working After You Install the 328310 Update. After you install the Windows XP update that is described in the following Microsoft Knowledge Base article, some program compatibility fixes (also known as "shims") that you have configured may not work: 328310 MS02-071: Flaw in Windows WM_TIMER...
: http://support.microsoft.com/default.aspx?scid=kb;en-us;814995

Hi Michael,

I read that article, and it doesn't sound like anything that would affect
Fund Manager, but you could try applying the patch they have listed there.
Before doing that, can you try turning off "Options/Internet Settings.../
Proxy Settings/Use Windows Settings"? Could you also verify that any proxy
settings you have are correct? Are you using a proxy?

Maybe the update affected the firewall? Is the firewall something that
you can uninstall and then re-install? If so, maybe you could uninstall it,
test out Fund Manager, and if it works, try re-installing your firewall.
I believe it is somehow related to the firewall... I have seen it before
where customers have had trouble allowing FM through the McAfee firewall,
even when telling it to allow FM access.

Thanks,
Mark
--
Mark Beiley

Fund Manager, portfolio management software for Windows 95/98/ME/NT/00/XP

Replies:

• Re: Price retrieve problem Michael 17:28:57 08/11/03 (0)