Re: Program not responding

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In Reply to: Program not responding posted by Steven Mears on May 20, 2005 at 12:32:41:

: Have upgraded to new 7.3 version. When performing transaction download FM stops responding when downloading from Scottrade accounts (5&6 out of 7 accounts). It doesn't timeout. It hangs up and sends a error message to Microsoft. I need to shutdown the "not responding' program through the Windows Task Manager. Do I need to reinstall version 6 to get around this problem?

Hi Steven,

Thanks for the error report. When the error message is sent to Microsoft, can you dig down, and look at the 'technical details'? Somewhere it should give an address and error code. If you could send that to me, it would help me figure out where the problem is occuring.

FM 6 did not have this transaction retrieve feature, so going back to 6 won't resolve this issue.

Thanks,
Mark
--
Mark Beiley
Fund Manager, portfolio management software for Windows 95/98/ME/NT/00/XP/2003

Replies:

• Re: Program not responding Steven Mears 05:49:17 05/21/05 (0)