Re: trouble d/l prices

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In Reply to: Re: trouble d/l prices posted by Jackson D on February 19, 2003 at 21:23:07:

Hi JD,

If you're not using a proxy, it should be pretty simple... There aren't any
other settings. I think the terminology in the error code is sort of generic,
in what it calls a network. FM doesn't know what/how you're connecting, it
just requests a connection to the quote server, using winsock, which is part of
Windows. I realize this isn't probably too helpful, but I'm not sure how
to fix that problem... You may want to try another winsock application,
something like smartftp (smartftp.com), to see if it is able to access the internet on
your computer. My guess is that it will have the same problem. I'd also
give MS web site a try, they do have a lot of info there, that can sometimes
help.

Thanks,
Mark
--
Mark Beiley

Fund Manager, portfolio management software for Windows 95/98/ME/NT/00/XP
/XP

: OK Mark here is what I have done. It appears that the error code is that the network socket is broken. I found the setting and disabled the network socket.
: I easily connected to your site when I go to the message board or when I go to webhelp. It hangs up when going for prices. Is there something in your program that designates if it is a network or dial up. The box on the proxy server is not checked, so I don't know if there is anywhere else that I may need to look to change some settings.
: JD

:
: : Hi JD,

: : The problem is more likely due to the new PC, rather than 4.7 vs. 6.4 version
: : of Fund Manager. Both versions access the internet in the same manner (winsock).

: : FM is running fine under Windows XP. I haven't seen that error code much
: : before. Are you using a proxy server? Have you double checked your settings
: : under "Options/Internet Settings..."?

: : I would recommend searching Microsoft's site for this error code, and seeing
: : if they have any knowledge base articles on what could cause this. Good
: : search words would be "winsock error 10050".

: : Thanks,
: : Mark
: : --
: : Mark Beiley
: :
: : Fund Manager, portfolio management software for Windows 95/98/ME/NT/00/XP
: : /XP
: :

: : : : I got a new PC and loaded v 6 onto it. It is running windows xp. I haven't gotten rid of my old PC yet and I have no trouble connecting using v4.
: : : Does this help? Do I need to do a reinstall of v6 or download the latest version? Have you been having trouble with xp?

: : : JD
: : : Hi JD,

: : : : I'm not sure what could cause this. Did this coincide with installing 6.x?
: : : : Did anything else on your computer change? If you'd like to try the old
: : : : 4.x version, you can download it here:

: : : : http://www.fundmanagersoftware.com/programs/fundmn47.exe

: : : : I wouldn't expect the version of Fund Manager to change the result, but
: : : : it may be worth trying.

: : : : Thanks,
: : : : Mark

: : : : : OK the error number is 10050 which indicates the program found a dead network connection. I am not on a network, but a 56K dial up. I can't find the setting that is telling the program I am on a network.

: : :
: : : : : : Please check the exact error number, and then refer to:

: : : : : : http://www.fundmanagersoftware.com/werror.html

: : : : : : for a description of what is going on. I don't think the old/new version
: : : : : : of FM will change anything, but if you'd like a pointer to an old version
: : : : : : to test out please let me know.

: : : : : : Thanks,
: : : : : : Mark
: : : : : : --
: : : : : : Mark Beiley
: : : : : :
: : : : : : Fund Manager, portfolio management software for Windows 95/98/ME/NT/00/XP
: : : : : : /XP
: : : : : :

: : : : : : : I nget a message that reads something like return mesage 10050 from (socket). I don't think that is exactly correct, but close.
: : : : : : : JD

: : : : : : :
: : : : : : : : : I have read the previous postings but can't seem to find out why I can't DL prices. I just loaded v6. I had no problems d/l prices with my previous v4. It was fast & easy. I have gone to properties and selected d/l prices. It appears that nothing happens when I select the update from internet key. I have my internet connection on but don't seem to be conecting to the server.
: : : : : : : : : thanks
: : : : : : : : : JD

: : : : : : : : Hi JD,

: : : : : : : : Can you please go into: "Edit/Internet Retrieve/Settings..." and double
: : : : : : : : check everything is correct, like your proxy settings if you are using one.

: : : : : : : : Next, use "Edit/Internet Retrieve/Prices" to make sure you are selecting
: : : : : : : : the right command. What happens when you do this? Do you see the dialog
: : : : : : : : box that shows the retrieve status? Do you get any messages?

: : : : : : : : Thanks,
: : : : : : : : Mark
: : : : : : : : --
: : : : : : : : Mark Beiley
: : : : : : : :
: : : : : : : : Fund Manager, portfolio management software for Windows 95/98/ME/NT/00/XP
: : : : : : : : /XP
: : : : : : : :

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