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Re: Transation Retrieval

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Posted by Mark on December 11, 2006 at 18:48:52:

In Reply to: Re: Transation Retrieval posted by Richard Rogers on December 11, 2006 at 17:59:09:

: : Sorry to butt in on this thread but I am having the same issue with both of my Fidelity accounts where I can no longer retrieve transactions. It works fine on my other Fidelity Net Benifits account?

: : I have just recently installed IE 7.0. No changes to the firewall that I know of.

: : What to do next?

: : Thanks,

: : Rich

: ____________________________
: Just an update. Just to check I turned off the firewall and it all worked fine--I am gussing that the installation of IE 7.0 changed the firewall settings or something like that. Anyway by turning off the firewall I am able to comminicate with Fidelity.

: Thanks,

: Rich

Hi Rich,

Thanks for the info. The 12002 error is a timeout. For some reason, after installing IE7, these timeouts seem to happen more often. I'm not sure why. I would guess that even if you turn back on your firewall, it may still work, but intermittently, depending on how busy the server is.

Thanks,
Mark
--
Fund Manager - Portfolio Management Software



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