Re: Transation Retrieval

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Posted by jim on December 11, 2006 at 19:59:56:

In Reply to: Re: Transation Retrieval posted by Mark on December 11, 2006 at 18:48:52:

: : : Sorry to butt in on this thread but I am having the same issue with both of my Fidelity accounts where I can no longer retrieve transactions. It works fine on my other Fidelity Net Benifits account?

: : : I have just recently installed IE 7.0. No changes to the firewall that I know of.

: : : What to do next?

: : : Thanks,

: : : Rich

: : ____________________________
: : Just an update. Just to check I turned off the firewall and it all worked fine--I am gussing that the installation of IE 7.0 changed the firewall settings or something like that. Anyway by turning off the firewall I am able to comminicate with Fidelity.

: : Thanks,

: : Rich

: Hi Rich,

: Thanks for the info. The 12002 error is a timeout. For some reason, after installing IE7, these timeouts seem to happen more often. I'm not sure why. I would guess that even if you turn back on your firewall, it may still work, but intermittently, depending on how busy the server is.

: Thanks,
: Mark
: --
: Fund Manager - Portfolio Management Software

Have IE 7.0.5730.11IS installed but use Firefox 2.0. I also tried turning off my firewall, ZoneAlarm Pro 6.5.737.000. Same result of no data and the error -- "WinInet error code 12002 – The operation timed out”. Beside I would hate to turn off my firewall on a regular basis just to download date!!!

Any ideas?

Thanks.

Replies:

• Re: Transation Retrieval Mark 22:01:00 12/11/06 (2)
  • Re: Transation Retrieval Mark 13:22:04 12/12/06 (1)
    • Re: Transation Retrieval jim 15:34:06 12/12/06 (0)