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Re: Unable to retrieve prices since July-29th...

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Posted by Mark on July 31, 2007 at 11:35:39:

In Reply to: Unable to retrieve prices since July-29th... posted by Av on July 30, 2007 at 22:16:20:

: Hello,
: I am having a problem retrieving prices from the internet since yesterday (July-29th). It is actually really really really slow with Yahoo and it fails after a few hours (yeah, it ran a few hours trying to retrieve prices). MSN and Bloomberg fail outright. I am certain that FundManager is in the allowed list in Windows Firewall. I hadn't taken this step before (manually allowing Fundmanager in the firewall) and it was still working. However, as per your (Mark) comments in a previous thread, just to be sure, I added Fundmanager specifically since hitting the issue and have not been able to resolve it as yet. Any other ideas? I am using the Trial version. Is this due to that?

: Thanks,

: Av.

Hi Av,

This is not due to Fund Manager being in trial mode.

When it fails, what is the error message?

Can you browse to these sites and look up quotes using your web browser? I'm just wondering if your internet connection is working at all. I assume it is, since you posted this message...

Did anything happen on the 29th that you recall? Did you update Fund Manager?

You might also try completely exiting your firewall, just to see if this makes a difference. After you exit it, I'd suggest re-booting, and making sure it is not running at all after you re-boot, and then try retrieving. Sometimes those programs can be quite persistent.

Thanks,
Mark
--
Fund Manager - Portfolio Management Software


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