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Re: Unable to retrieve prices since July-29th...

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Posted by Av on July 31, 2007 at 12:57:50:

In Reply to: Re: Unable to retrieve prices since July-29th... posted by Mark on July 31, 2007 at 11:35:39:

: : Hello,
: : I am having a problem retrieving prices from the internet since yesterday (July-29th). It is actually really really really slow with Yahoo and it fails after a few hours (yeah, it ran a few hours trying to retrieve prices). MSN and Bloomberg fail outright. I am certain that FundManager is in the allowed list in Windows Firewall. I hadn't taken this step before (manually allowing Fundmanager in the firewall) and it was still working. However, as per your (Mark) comments in a previous thread, just to be sure, I added Fundmanager specifically since hitting the issue and have not been able to resolve it as yet. Any other ideas? I am using the Trial version. Is this due to that?

: : Thanks,

: : Av.

: Hi Av,

: This is not due to Fund Manager being in trial mode.

: When it fails, what is the error message?

: Can you browse to these sites and look up quotes using your web browser? I'm just wondering if your internet connection is working at all. I assume it is, since you posted this message...

: Did anything happen on the 29th that you recall? Did you update Fund Manager?

: You might also try completely exiting your firewall, just to see if this makes a difference. After you exit it, I'd suggest re-booting, and making sure it is not running at all after you re-boot, and then try retrieving. Sometimes those programs can be quite persistent.

: Thanks,
: Mark
: --
: Fund Manager - Portfolio Management Software

Mark,
Thanks for the response.
I turned off the firewall and then turned it on again and that seems to have fixed the problem.

Thanks again.


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